Dynamic Knowledge Management

Workflow software gives the users the tools to do what they are responsible for - planning, implementing and streamlining a department's work process. It provides a graphical interface, which not only automates a process but also provides a means to better understand the process. Workflow is a natural adjunct to integrated document management and imaging. What integrated document management is to the document, workflow is to the process.

Workflow provides:

• Integrity and consistency
• A means to capture, store and reuse business experience
• A way to dynamically alter business
• A groundwork for process simulation
• A semblance of control over the extended "office"
• Ability to define agents to automate tasks
• Ability to prioritize, set deadlines and support for instructions
• Ability to track the status of a function and obtain reports
• Ability to get immediate online feedback on performance and productivity

Computer SI can install and configure a Hyland Onbase® workflow system which will allow your users to be up and running in record time. We can integrate workflow with electronic document management, document imaging and COLD in a unique cross referenced environment. Your users can track applications as diverse as customer inquiries, product development, purchase order approval or invoice processing.