Media and Advertising: Bid and Contract Management
The media landscape is changing rapidly, and in any business, a number of teams could be involved in working on any single project to meet the unique needs of clients today. From the initial sales connection, to the closing of the contract, to creating the media for the client – bid and contract management is more complicated than ever before.
Streamlining the process, bringing multiple teams together, and collaborating more effectively as a team ultimately allows for better client service, more effective and creative staff, and more satisfied customers.
Facilitate Better Information Sharing
What is the status of the bid? What are the details of the contract? What point in the creative process is the campaign? All of these are important questions that can involve multiple teams and employees. Without strong communication, the client experience can be poor.
However, with the right technology in place, teams can share information from the moment the bid is created and placed. Once the bid is accepted, the contract can be easily viewed and followed by all interested parties.
Bring Multiple Workflows Together
In many media businesses, bids and contracts may be held on separate systems, which creates information silos that separate various areas of the business from one another. By bringing the bid and contract management together, workflows can be streamlined for everyone.
Computer SI will examine your businesses unique workflows to find solutions that can streamline and simplify the bid and contract management process to ensure your business is operating at peak efficiency.
With automation, employees can focus less on administrative work and more on client engagement and creative production. This means less time wasted, fewer errors, more effective communication between teams, and happier clients.
Manage and Monitor Customer Relationships
One of the most important aspects of bid and contract management is customer relationship management. Sometimes the first contact, first bid, and first meeting doesn’t turn into a major sale.
Of course, monitoring customers, following up, and making a plan is extremely important to ensure that leads don’t turn cold due to lack of attention.
Computer SI can merge your CRM needs with your needs for monitoring all other aspects of the client relationship – including bids and contracts.
More Deals Closed, More Happy Clients
Computer SI will work closely with your business to create a customized solution that brings all your needs together. From the first bid to the first successful campaign and beyond, you can deliver an exceptional experience every step of the way.
Complete the form below today or, give us a call at (203) 855-0101 for a customized, focused, and personalized review.
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